Blogs

How to Survive Opening a Microsoft Support Ticket for SQL Server or Azure SQL

Asking Microsoft for support for SQL Server or Azure SQL is a lousy experience these days, whether you’re using a cheaper service tier or the more expensive support tier formerly known as “Premiere Support.” You need to know a lot about the root cause of your problem and how to solve it, or your request will be dismissed with misinformation. You’ll need data and metrics to back up your claims to get the ticket escalated, and you’ll need to provide those receipts multiple times. Once escalated to the Product Group, you may get a helpful response, but it takes a while. If the answer is relayed through a lower support tier, it often won’t make much sense.

These issues aren’t due to bad work ethics or personal failings of support workers. These are good humans trying their best. The problem is worse because it’s systemic.

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SQL Server Page Compression: Should You Worry About CPU Usage Increasing on Inserts, Updates, and Deletes?

Every time I share a recommendation to use data compression in SQL Server to reduce physical IO and keep frequently accessed data pages in memory, I hear the same concern from multiple people: won’t this increase CPU usage for inserts, updates, and deletes?

DBAs have been trained to ask this question by many trainings and a lot of online content – I used to mention this as a tradeoff to think about, myself– but I’ve found this is simply the wrong question to ask.

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Script to Automate Unforcing Failed Forced Plans in Query Store (SQL Server)

tldr; I’ve published a script to loop through all databases on an instance, identify if there are any query plans in a problematic ‘failed" forced state (which can hurt query performance), and un-force them if found. Get the dbo.dba_QueryStoreUnforceFailed stored procedure on GitHub.

This script is designed to work on SQL Server on-prem, in a VM, or in Azure SQL Managed Instance or SQL Server RDS. Since the script is instance-level and loops through all databases, this isn’t really designed for Azure SQL Database – and you don’t get a SQL Agent there anyway, so you probably want to change this around for that use case. The script is shared under the MIT license, feel free to contribute code and/or adapt away for your own uses.

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Please Compress Your Indexes and Shrink Your Databases If You Use Azure SQL Managed Instance

Shrinking databases in SQL Server isn’t fun – it’s slow, it causes blocking if you forget to use the WAIT_AT_LOW_PRIORITY option, and sometimes it persistently fails and refuses to budge until you restart the instance. You only want to shrink a SQL Server database when you’ve got a good reason and a lot of patience.

If you’re using Azure SQL Managed Instance and you haven’t already used data compression on your indexes and shrunk your databases, you probably have two good reasons to do both of those things: performance and cost reduction.

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Error 1119 When Shrinking Database: Removing IAM Page Failed

At times when shrinking a data file in a SQL Server or Azure SQL Managed Instance/Database, shrink operations may persistently fail with the error:

Msg 1119, Level 16, State 1, Line 11
Removing IAM page ([filenumber]:[pagenumber]]) failed because someone else is using 
the object that this IAM page belongs to. DBCC execution completed. If DBCC printed 
error messages, contact your system administrator.

There’s not much documented on this error anywhere that I can find, so I’m sharing my experience with this error.

TLDR; I was not able to get past this without restarting the SQL Server service.

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General Failure Failed Forced Plans in Query Store Cause Even Slower Compile Times

This post demonstrates two related bugs with plan forcing in Query Store which increase the likelihood of slower query execution and application timeouts in SQL Server environments.

These bugs are most likely to impact you if:

• You use the Automatic Plan Correction feature in SQL Server, which automatically forces query plans.
• Anyone manually forces query plans with Query Store.
• You have slow storage, which can increase your likelihood of having longer compilation times.

The General Purpose tier of Azure SQL Managed Instance and Azure SQL Database feature both slow storage and Automatic Plan Correction enabled by default. So, weirdly enough, your risks of suffering from this problem are high if you are an Azure SQL customer.

Thanks to Erik Darling for his help in diagnosing and reproducing these issues– and his ‘slow compiler’ query used in this post was incredibly helpful to isolate and narrow down these problems.

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Slow Storage Can Cause Slow Compilation Time in SQL Server

Up till now, I’ve thought of compilation time in SQL Server as being dependent only on CPU resources– not something that requires fast storage to be speedy. But that’s not quite right.

Slow storage can result in periodic long compile time in SQL Server. And long compile time not only extends the runtime for the query, it can also result in blocking with waits for compile locks.

Thanks to Erik Darling for helping me figure this out, and explaining this all in his video, What Else Happens When Queries Try To Compile In SQL Server: COMPILE LOCKS!. For great details and demos, go watch that! I’ll be working through the topic with some simple flow charts here.

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